dispatchMargaret O'Sullivan, 74
Diabetic Retinal Screening
Marcus Williams, 8
Pediatric Refraction
Rosa Delgado-Fuentes, 61
Comprehensive Exam
James Kowalski, 55
Glaucoma Screening
Every Van. Every Exam.
Every Mile.
One Screen.
Stop losing two hours a day to phone-tag scheduling.
Dispatch routes your mobile ODs, syncs kit-bag checklists, and captures every Medicaid encounter — from nursing home to rural clinic, before the first van leaves the lot.
Trusted by eye-care operations across 14 states
Three nightmares. Three fixes.
Each of these is happening to field optometry operations right now. Scroll to see each one resolved — module by module.
The 7 AM scheduling scramble
2+ hrs lost dailyEvery slot locked before 6 AM
Dispatch auto-assigns ODs based on proximity, credential match, and equipment availability. Conflicts surface 24 hours early — not at 7 AM.
The missing autorefractor nightmare
$12K in cancelled visits/yrEvery kit bag accounted for, live
QR-tagged equipment checks in when loaded. Van manifests update in real time. Audit logs show exactly which instrument was at which site — timestamped.
Unsigned consent forms & billing gaps
18% claim denial rateEvery encounter captured, every claim clean
Digital consent collected chair-side on a tablet. Encounter codes auto-suggested by exam type. Medicaid submissions batched and verified before the van leaves the parking lot.
Left unresolved: a Medicaid audit finds 40% of encounters undocumented.
State vision programs have been fined up to $180K for missing encounter records. Dispatch creates a defensible paper trail automatically — no extra steps for ODs.
Built for the back of a van. Scaled for a fleet.
Every module designed around the reality of mobile eye care — offline-capable, HIPAA-ready, and built for people wearing scrubs, not suits.
Route-aware booking that never double-books
Assign ODs by drive time, credential, and site capacity. Sync in-store and off-site slots on one calendar. Conflicts surface 24 hrs early.
Every kit bag, every van, live
QR-tagged equipment. Real-time manifest. Audit-ready logs showing which instrument was at which site.
Clean claims before the van leaves
Digital consent, auto-suggested encounter codes, Medicaid batch submissions — all completed chair-side.
The 6 AM view: everything glowing green
Fleet position, schedule adherence, kit readiness, and revenue capture — one screen, real time.
Portable chart, every site
Patient history travels with the van. Exam notes synced to the EMR before the OD drives to the next stop.
Know before it becomes a problem
Equipment flag, late OD, missing consent — Dispatch alerts the right person, not everyone.
Numbers from real dispatches. Not a pitch deck.
"We run 23 vans across three counties for the state vision program. Before Dispatch, the morning scramble cost us 40 minutes every single day. Now our coordinator checks one screen at 5:45 AM and the day is set."
Sandra Kowalczyk
Director of Operations
Great Lakes Vision Services
"Our franchise runs 11 locations plus 4 off-site vans. Keeping those calendars from colliding was a part-time job. Dispatch automated it. The billing compliance piece alone paid for the first year."
Marcus Tran
VP Operations
ClearView Optical Group
"We coordinate 200+ school screenings before September. Last year we had three Medicaid audit flags from missing encounter data. This year: zero. The automatic encounter capture is the feature I demo first for every new county."
Priya Nambiar
State Program Coordinator
Ohio Child Vision Initiative
Trusted by eye-care operations across 14 states
See your routes on the map.
We'll build a demo around your fleet size and workflows — showing your routes, not generic ones.
How many vans does your operation run?
This helps us show you the right capacity planning tools.
The Field Optometry Ops Checklist
11 Points Leaking Revenue